How’s Your Emotional Intelligence In Leadership?
Discover how emotional intelligence in leadership helps home service contractors build loyal teams, delight customers, and grow their service business.
Essentials
Homeowner Cheerleaders: Customer Referrals And So Much More!
Turn clients into Customer Cheerleaders! Boost customer referrals, raise prices, cut marketing costs, and build a business that runs (almost) on autopilot.
Expertly Handling Inbound Leads To Consistently Convert
Handling inbound leads the right way turns “price shoppers” into loyal customers. Learn how every call can drive revenue, retention, and long-term service business growth.
Proactive Service Wins Trust – 1 Key Step Before You Say Goodbye
End every job strong! Proactive service means showing care, preventing complaints, and turning homeowners into lifelong fans with a simple final walkthrough.
Begin The Customer Journey With Permission
Turn a nervous first-time homeowner into a loyal fan! Guide the customer journey by asking permission at each step to build trust and 5-star reviews.
Onboarding A New Employee In Home Services
Onboarding new hires right is much more than handing them a uniform and company manual. Instill culture, values and be consistent. Here’s how…
Stop Fooling Yourself: Productivity Tips That Actually Work
Wasting time on “busy work”? Discover real productivity tips to ditch the menial and focus on what truly grows your home service business.
7 Tips to Keep New Employees
Home service entrepreneurs need to invest in new employees immediately after hiring. Learn how to tie a new employee to your company emotionally.
3 Prosperous Business Areas For Every Service Contractor
Discover 3 essential areas that every home service pro must master to build a prosperous business that grows, thrives, and runs smoothly—with or without you.
3 Techniques To Use Business Cards As A Marketing Tool
Smart contractors use business cards as a marketing tool to turn everyday encounters into new leads, winning more jobs without dreaded cold calls.