The Emotional Dynamics of the Homeowner’s Restroom! 😲

KickStart: Few things are more “intrusive” for a homeowner than a stranger using their restroom. You’ve been warned!

I get it. You went into this business because you like the work. And now you (and your workers) just want to a) do a “good job”, b) get paid and c) move on! Simple, right?👍 Ummmmm, NO…😥

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Why (and How to) Focus on Your Last Scene with the Homeowner

front line service workers under pressure

KickStart: Before leaving, give clients a “tour” of the job and thank them for their business.💖

front line service workers under pressureI know, you (and your front-line workers) are under a lot of pressure.😲

The phone (hopefully) keeps ringing and every crew needs to “shoehorn in” an extra job or two… every day! So, it’s tempting to bang out this project and ZOOM off to the next Job! Don’t fall into this trap!👎

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