Customer Relations Can Make or Break Your Service Company
Strong customer relations start long before the job begins. Every action your team takes influences how homeowners view your company—on and off the clock.
employee retention
How’s Your Emotional Intelligence In Leadership?
Discover how emotional intelligence in leadership helps home service contractors build loyal teams, delight customers, and grow their service business.
Homeowner Cheerleaders: Customer Referrals And So Much More!
Turn clients into Customer Cheerleaders! Boost customer referrals, raise prices, cut marketing costs, and build a business that runs (almost) on autopilot.
Onboarding A New Employee In Home Services
Onboarding new hires right is much more than handing them a uniform and company manual. Instill culture, values and be consistent. Here’s how…
7 Tips to Keep New Employees
Home service entrepreneurs need to invest in new employees immediately after hiring. Learn how to tie a new employee to your company emotionally.
3 Prosperous Business Areas For Every Service Contractor
Discover 3 essential areas that every home service pro must master to build a prosperous business that grows, thrives, and runs smoothly—with or without you.
Great Team Meetings – 3 Key Do’s And Don’ts
Learn how to run great team meetings that motivate your crew, boost accountability, and keep your home service business running smoothly every week.
Use Employee Recognition to Keep Home Service Staff
Keep your best employees from quitting with the power of employee recognition. These 4 tips will guide you to build emotional bonds and keep your team happy.
When You Hire Employees, Feelings Matter
Growing businesses require quality works. The challenge is to hire employees that will stay AND connect with customers. It all starts with feelings.
Celebrate the New Service Employee’s First Day!
Make an employee’s first day unforgettable! Create excitement, loyalty, and long-term commitment with a warm, well-planned welcome to your service team.