KickStart: Benefit from our current run-away inflation rates to justify your new (large) price increases.
In ‘normal times’ (is there such a thing any more?) I’m a huge proponent of small (3% to 4%) yearly price increases. Here’s why:
1) A small yearly increase will ‘fly under the radar’ of your clients. (Most customers can’t remember what they paid last time.)
KickStart: STOP🛑 consistently ‘over scheduling’! Instead, book employees (or you) for 75% of the day to have ‘troops in reserve’ for your inevitable overflow work.Â
Running a multi-crew, residential Home Services operation is not for the faint of heart! It’s a WAR out there! And as a business owner or manager you are the ‘commanding officer of your troops’! OR…
If you are a ‘Lone Wolf’ owner-operator it is even more important to not crash and burn out! Read on to learn how to avoid disaster…
KickStart: Find the elusive ‘Personal Freedom’ by starting NOW to create a Critical Mass Business that will run smoothly without you!
Let’s take a semi-nostalgic trip back to your high-school days with one question: Did you PLAN on becoming a Home Services business owner? Seriously?
Me? I just sort of drifted into my Home Services business! (HSB) Why? Because as Luke 16:4 says, “I was not strong enough to dig, and was too ashamed to beg”!😲 Plus I was basically ‘unemployeable’ in the corporate sector. (As a born rebel I still am unemployable!)
Ask Steve: Who should be training my new Service Tech?
Steve says: Look for the employee who A) best embodies your company culture and B) ‘plays by YOUR rules’!