employee training

How NOT to Conduct a Service Staff Meeting!

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motivate home service company staff

KickStart: “If everyone is moving forward together, then success takes care of itself.” – Henry Ford

overwhelmed home services business owner

If only for the sake of your aching back (not to mention your own Personal Freedom) I sincerely hope your Home Services Business (HSB) is more than a “group of one”! If so, you need to meditate on Mr. Ford’s sage observation above!

By far the biggest challenge you will ever face as a residential services entrepreneur will be recruiting, hiring, onboarding, training, motivating and managing employees. Am I “preaching to the choir” here?🤔 However…

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Are You Known for Your Humility?😲

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highly qualified home service company staff

KickStart: Humility is not thinking less of yourself, it’s thinking of yourself less. C. S. Lewis

I’ll admit it. When I started my first Home Services business I was a cocky, proud and yet insecure jerk!😲 (My dear wife is saying right now, “So Steve, you think you’ve changed over the last 50 years?”)🤔 Hmmmmm…

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Why you Should Thank Your Home Service Staff for Telling you ‘Bad News’!😲

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surprised home service worker

KickStart: Commend (and reward) employees when they share ‘bad news’ with you! Read on for the ‘why and how’…

surprised home service worker

I love surprises.🎆✨🎊🎉 Surprise gifts, surprise parties, and yep, being surprised with a kiss from Sioux!💖 (Even after 47 years I still appreciate her!) HOWEVER, in my Home Services business I had one cast iron employee rule :

NEVER, ever surprise me!

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