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new customer sales

1 Simple Technique To Building Rapport On The Phone

by Steve Toburen
positive conversation with residential caller

Start building rapport on the phone by using callers’ names and genuine connection. Turn “price shoppers” into loyal customers who trust your service expertise.

Tags building rapport on the phone, building trust, business systems, communication, customer communication, customer relationship, emotions, lead conversion, new customer sales, sales, service script, telephone sales, trust Leave a comment

Homeowner Cheerleaders: Customer Referrals And So Much More!

by Steve Toburen
teamwork creates emotional bond

Turn clients into Customer Cheerleaders! Boost customer referrals, raise prices, cut marketing costs, and build a business that runs (almost) on autopilot.

Tags building trust, customer referrals, Emotional Dynamics, emotions, employee retention, Marketing, Moment of Truth, new customer sales, referral sales Leave a comment

Expertly Handling Inbound Leads To Consistently Convert

by Steve Toburen
calculate the value of a price caller

Handling inbound leads the right way turns “price shoppers” into loyal customers. Learn how every call can drive revenue, retention, and long-term service business growth.

Tags business systems, handling inbound leads, Marketing, new customer sales, phone script, sales, Services Pricing, successful company, telephone sales Leave a comment

Under Pressure To Offer Free Estimates? Do This Instead

by Steve Toburen
don't focus on price

Replace free estimates with “pre-inspections” to boost trust, highlight value, and win more residential service jobs without focusing only on the job price.

Tags business systems, estimates, free estimates, lead conversion, Marketing, Moment of Truth, new customer sales, pre-inspections, sales, service script Leave a comment

Lead Qualification Questions To Detect Your Next Step For Each Customer

by Steve Toburen
positive home services receptionist

Save time and close more jobs with efficient lead qualification. Use key questions to sort prospects and focus on the homeowners who truly fit your business.

Tags business systems, lead qualification, new customer sales, service script, telephone sales, Valid Business Questions Leave a comment

Guide To Sane After-Hours Answering In Your Home Services Company

by Steve Toburen
after hours service company phone rep

Keep your home services operation running even when you’re off the clock! Learn how after-hours answering boosts customer satisfaction and prevents missed calls.

Tags after-hours answering, business model, emergency services, grow your business, new customer sales, owner/operator, successful company, telephone sales Leave a comment

3 Service Business Phone Etiquette Tips To Increase Conversions

by Steve Toburen
nervous home service pro

Stop treating your business phone as a distraction. Master business telephone etiquette to convert every service inquiry into loyal clients, and lasting revenue.

Tags business systems, first impression, new customer sales, office staff, phone script, sales, service script, telephone etiquette, telephone sales Leave a comment

5 Strategic Messages to Reduce Service Cancellations

by Steve Toburen

Stop service cancellations! Learn our 5-step client preparation process. More jobs, happier clients.

Tags business systems, customer experience, new customer sales, service cancellations, service script, text messaging, Valid Business Questions Leave a comment

Why Use Text Messaging Service as Residential Contractor

by Steve Toburen

Feeling stressed? Customers do too! Respect emotional space with non-verbal options like text messaging service for confirmations. Empower and watch satisfaction soar!

Tags business systems, customer interview, new customer sales, service script, text messaging, text messaging service Leave a comment

3 Techniques to Boost Home Show ROI

by Steve Toburen
drive new sales with home shows

Tired of throwing money at trade shows with little return? Learn how to maximize your investment and boost your home show ROI with these proven strategies.

Tags grow your business, home show ROI, market premier services, new customer sales, successful company Leave a comment

Available Products

  • happy home service receptionist after successfully converting inbound sales calls Converting the “How much…?” Caller - Course (1 YEAR Access)
    5.00 out of 5
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  • happy home service receptionist after successfully converting inbound sales calls Converting the “How much…?” Caller - Course (LIFETIME)
    5.00 out of 5
    $298.00 Original price was: $298.00.$177.00Current price is: $177.00.

Recent Reviews

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