KickStart: BEFORE hiring even the best job applicant pay them to work with you for a day.
Have you ever received a text like this from a new hire? (Remember, this applicant interviewed great!)😥
If so, here’s the deal: You LOVE the Home Services industry. (Me too!) But hard as it is to believe…
KickStart: Pay your star employees more while also banking more profits yourself with this ‘WEB Plan’ concept.
co·nun·drum /kəˈnəndrəm/ (noun) “a confusing and difficult problem.” Yep, our Residential Services Industry is full of… (wait for it) ‘conundrums’! For example…
Conundrum: You want (and need) to pay your employees more and yet… you still need to make a profit. YOUCH!
SOLUTION: Develop my concept of a Worker Efficiency Bonus (WEB) Plan that that A) holds your workers ACCOUNTABLE when they mess up but also B) REWARDS an employee when he or she creates extra profits for your company.👍👍
KickStart: Rework your employee’s compensation (and culture) to reward extra effort while also holding them accountable for ‘avoidable mistakes’.
The definition of “compete”: “trying to get something others are also trying to get!”
“Ummm, thanks Steve but my middle name is ‘Compete’.😁 I’m getting my competition’s customers like crazy! So, I’m also getting their profits too! WOO-HOO!”
CONGRATULATIONS, ‘Compete’! However, in today’s brutal hiring environment you must ‘differentiate’ yourself from 1000’s of competing employers to successfully compete for- GREAT EMPLOYEES! But fear not, help is on the way…
KickStart: Calm (and win over) nervous home owners by helping them feel ‘in control’.
“OK, Steve, with the pandemic I totally get respecting our customer’s Personal Space! But what’s up with this ‘Emotional Space’ stuff?”
I understand your confusion! However, two Core Principles of Service Engineering are:
KickStart: Build a big(ger) company OR stay small (both business models work) but do NOT stay long-term ‘In-Between’!
Few things in life can bring more joy than creating your very own business. For me, my residential Critical Mass Business gave my employees better lives, Personal Freedom for my family and a very nice income too!👍👍
“Personal Freedom, Steve?” Absolutely! I remind my clients that ‘the freedom to live your life as you wish’ is the New Wealth!😎 And yes, the Home Services industry can provide you with unlimited ‘Life Options’ going forward IF you ‘do it right’! On the other hand…
KickStart: STOP🛑 consistently ‘over scheduling’! Instead, book employees (or you) for 75% of the day to have ‘troops in reserve’ for your inevitable overflow work.
Running a multi-crew, residential Home Services operation is not for the faint of heart! It’s a WAR out there! And as a business owner or manager you are the ‘commanding officer of your troops’! OR…
If you are a ‘Lone Wolf’ owner-operator it is even more important to not crash and burn out! Read on to learn how to avoid disaster…
KickStart: Impress prospective clients when all your employees (including YOU) drive with ‘Proactive Courtesy’!
A successful Home Services Pro lives by two Core Concepts: 1) They obsess over ‘differentiating’ their small service business from the competition. And 2) Residential Pros know their service workers are ‘on stage’ all the time. (Not just when on-site in client’s homes.)
Build your small service company around these two Core Concepts and you (and your key employees) WILL retire happy, fulfilled and… wealthy!💲💲💲 Let’s focus on one of the most ‘publicly visible’ stages out there by…
KickStart: Keep your employees from leaving when you tie them to your company emotionally.
Home Service Business owners everywhere are understandably freaking out with the current hiring crisis. I really do feel your pain! Finding anyone to work (much less the Very Best People) is brutal out there!😲
Shameless Self-Promotion Alert: My 3-hour ‘Hiring the Very Best People’ online seminar will kick start your recruiting efforts!
But wait! Even better than using my (very effective) Six-Stage Hiring Funnel is to…
KickStart: Find the elusive ‘Personal Freedom’ by starting NOW to create a Critical Mass Business that will run smoothly without you!
Let’s take a semi-nostalgic trip back to your high-school days with one question: Did you PLAN on becoming a Home Services business owner? Seriously?
Me? I just sort of drifted into my Home Services business! (HSB) Why? Because as Luke 16:4 says, “I was not strong enough to dig, and was too ashamed to beg”!😲 Plus I was basically ‘unemployeable’ in the corporate sector. (As a born rebel I still am unemployable!)
Hiring employees has always been all about the Core Principle of capitalism, ‘Supply and Demand’ which means…
As the supply becomes more scarce the demand (and prices) go UP! And yes, I feel your pain with your hiring problem as you struggle to grow your Home Services business!😥
Your ongoing challenge? Prospective employees (job applicants) are currently in shorter supply than I have seen over my almost 50 years in the Home Services industry! (I started very young!)😲
The result of this shrinking supply? Job applicants can and will demand a better job so yes…