KickStart: Recognize the long term consequences of not focusing on every service caller!
“Aargh, another ‘how much do you charge’ caller!” (Screamed as I slammed down the phone!) “I hate price shoppers!” π‘
Steve’s True Confessions Time: ThisΒ βI hateΒ price shoppers!βΒ outburst was an ongoing complaint from my office staff for many years.
However, I finally realized my company needed to…