KickStart: Stop treating your business phone as a distraction. Instead, obsess over each and every service inquiry!
When your business phone rings do you: A) ecstatically scream with delight?👍💪💖 B) fall into an anxiety attack?😬 or C) collapse in panicked dread?😨 For all you “B” and “C” folks, let’s move you into the delighted “A” category with a ringing phone!
First, reflect on the HUGE stakes with this caller. I know, you’re thinking, “Ummmm, Steve, I thought you were going to cheer me up. I’m even more freaked out now!” My reply?
OK, I’ll admit it. I used to be a chest-pounding Home Services Business (HSB) owner that bragged about how many trucks, employees and/or customers I had. (I especially loved sharing that my company had grown into a powerhouse that grossed seven figures yearly!)