How a 3-letter acronym can transform your business!

KickStart: Get your entire company focused on their ‘Triple A’s’ (Appearance, Actions and Attitude) and profits will soar!

progressing home service contractor

I admit it. I truly love inventing acronyms for routine daily activities. (This drives Sioux nuts!)🙄 But my staff used abbreviations in my residential services business all the time. For example…

We invented and implemented a PDS (Production Day Sheet), IQC (Immediate Quality Check calls) and an EEB (Employee Efficiency Bonus program), etc. You get the idea, right?

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In Praise of Creative Procrastination!

KickStart: When you honestly don’t know what to do… WAIT!

motivation to get movingMotivational speakers constantly exhort you to “git ‘er done” and “get moving”! But since Steve Toburen isn’t a ‘goo-roo’ I’ll remind you that sometimes ‘Procrastination Pays’! Say what, Steve?😲

Yep, when I’m honestly perplexed on what to do going forward I’ll engage in what I call…

‘Creative Procrastination’: Waiting on events (or just plain ‘serendipity’) to show you the next step.

Let me be clear on what Creative Procrastination (CP) is NOT! CP doesn’t mean slacking off and then complaining that a) the economy is bad, b) competition is too fierce or c) there are too many ‘Price Shoppers’ out there! (Our industry is full of excuses like these and so many more!)

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Six Steps to Build a ‘Critical Mass Business’

KickStart: Find the elusive ‘Personal Freedom’ by starting NOW to create a Critical Mass Business that will run smoothly without you! 

Let’s take a semi-nostalgic trip back to your high-school days with one question: Did you PLAN on becoming a Home Services business owner? Seriously?

Me? I just sort of drifted into my Home Services business! (HSB) Why? Because as Luke 16:4 says, “I was not strong enough to dig, and was too ashamed to beg”!😲 Plus I was basically ‘unemployeable’ in the corporate sector. (As a born rebel I still am unemployable!)

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How good is your ‘life jacket’?

All Home Services entrepreneurs are navigating murky (and very treacherous ) waters! Frankly, working with stressed out homeowners has always been ‘challenging’.🙄 But today…

When you add in increasing competition, the brutal hiring crisis (especially the shortage of front-line technicians) AND the ongoing issues of this stubborn COVID pandemic PANIC can strike! Is it time to… ABANDON SHIP?😲 No! However…

As a prudent ‘captain’ you should be making disaster preparations now while constantly looking downstream for both your business and your family. A good place to start?

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What is ‘Perfection’ in Your Residential Services Business?

KiskStart: Learn to ‘let go’ (and discover ‘Personal Freedom’) by redefining the word “perfect”.

I’ve been accused (unjustly in my opinion) of being ‘a bit OCD’!😲 OK, OK! I’ll admit I liked things to be ‘perfect’ in my home services business and especially for my much-loved customers! Sound like anyone you know?🤔

Here’s the deal. If you are serious about growing your company into a ‘Critical Mass Business’ (one that will run smoothly without you being there 24-7) you MUST tweak your definition of ‘perfection’. Here’s why…

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