KickStart: “TIME is the only resource you can’t buy more of.” Sam Walton
“Make MORE profit by doing FEWER jobs? You’re an idiot, Steve!” You might think I’ve lost a few screws, but “Patience, Grasshopper”! Stick with me here…
Want to skyrocket your profits?👏🏼 Give your onsite employees a step-by-step Service System that will create an ecstatic “Cheerleader” (and 5-star reviews!) out of each residential client. (I call this “Service Engineering”.) Remember…
KickStart: Don’t waste precious business time on non-important busy work.
Maybe Fyodor Dostoevsky said it best 143 years ago, “Above all, don’t lie to yourself.” And yes, our Home Services industry is full of hard-working entrepreneurs who are lying to themselves.😥
“Say what, Steve?” Here’s the deal. Everyone “fritters away” time. This isn’t necessarily a bad thing- we all need down time to relax and recharge.😎 But when we fool (lie to) ourselves we may fall into what I call…
KickStart: “If everyone is moving forward together, then success takes care of itself.” – Henry Ford
If only for the sake of your aching back (not to mention your own Personal Freedom) I sincerely hope your Home Services Business (HSB) is more than a “group of one”! If so, you need to meditate on Mr. Ford’s sage observation above!
By far the biggest challenge you will ever face as a residential services entrepreneur will be recruiting, hiring, onboarding, training, motivating and managing employees. Am I “preaching to the choir” here?🤔 However…
KickStart: “Success breeds complacency. Complacency breeds failure…” Andrew Grove, CEO of Intel
During his eleven years(1987-1998) as CEO at Intel, Andy Grove used his absolute hatred of “business complacency” to rocket Intel’s value by 4,500%! (From $4 billion to $197 billion!) But now let’s talk about you and your residential services business…
KickStart: Examine building a Critical Mass Business to bring you the elusive ‘Personal Freedom’!
We’ve recently discussed the why and how of creating a work atmosphere that is 1) safe, 2) sane, and 3) stable. (More important than ever in these CRAZY TIMES!) However…
While happy, engaged and committed workers are incredibly important they shouldn’t be the Primary Purpose of your business. NOTE: Please don’t focus ONLY on ‘getting big’. After all, I’ve consulted with Home Service entrepreneurs who have 100’s of employees and are totally enslaved by their business!
Of course, I (of all people) am a big fan of money! After all, I tell every class, “All things being equal… it is better to have more money than no money!” Why? Because financial success is a tool- to help others and bring you (and your family) freedom! (More on this in a bit.) But first, a warning…
KickStart: Get your entire company focused on their ‘Triple A’s’ (Appearance, Actions and Attitude) and profits will soar!
I admit it. I truly love inventing acronyms for routine daily activities. (This drives Sioux nuts!)🙄 But my staff used abbreviations in my residential services business all the time. For example…
We invented and implemented a PDS (Production Day Sheet), IQC (Immediate Quality Check calls) and an EEB (Employee Efficiency Bonus program), etc. You get the idea, right?
KickStart: BEFORE you diversify into a new service STOP🛑 and ponder on Steve’s ‘8 Introspective Questions’!
di·ver·si·fy: “enlarge or vary the range of services or products of a business.”
Hmmmm… does diversifying sound good? Maybe. As with so many undecided business questions, “It all depends.” Above all else one not-so-simple question…
Stuck in business decision making process? ‘Creative Procrastination’ might be the answer. Learn how strategic waiting leads to clearer thinking and outcomes for your residential service company.
Tired of being an owner-operator? Ready to grow your small business and avoid from the “in-between” trap. It’s time to supercharge your small business growth!
Feeling exhausted? Learn how to balance your workload and start avoiding burnout. Discover a proven strategy to keep your team motivated and business thriving.