Why (and How) “Complacency” Can Doom Your Service Business!

overwhelmed service manager

KickStart: “Success breeds complacency. Complacency breeds failure…” Andrew Grove, CEO of Intel

During his eleven years(1987-1998) as CEO at Intel, Andy Grove used his absolute hatred of “business complacency” to rocket Intel’s value by 4,500%! (From $4 billion to $197 billion!)  But now let’s talk about you and your residential services business…

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