successful company

Why (and how) to RETAIN your ‘Very Best People’!

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KickStart: Keep your employees from leaving when you tie them to your company emotionally.

desperate for service techniciansHome Service Business owners everywhere are understandably freaking out with the current hiring crisis. I really do feel your pain! Finding anyone to work (much less the Very Best People) is brutal out there!😲

Shameless Self-Promotion Alert: My 3-hour ‘Hiring the Very Best People’ online seminar will kick start your recruiting efforts!

But wait! Even better than using my (very effective) Six-Stage Hiring Funnel is to…

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How to keep ‘floating over’ business challenges. (Part II)

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SpeedTIP: Five key challenges to focus on BEFORE they “punch you in the mouth”!

I recently shared this nugget from famed business consultant Mike Tyson: “Everybody has a plan… till they take a punch to the mouth!”😲 And yes, even though “Iron Mike” earned his fearsome reputation in the boxing ring we can learn from him…

Any small service business (especially those who work in the residential sector) WILL get “punched in the mouth” with unexpected business problems! So as a Home Service Business (HSB) entrepreneur you must ‘expect the unexpected’! And its not just in business…

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Why you need (and DESERVE) to make more than ‘just a good living’!

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word hard and enjoy good lifeFor you as a residential services contractor I’ll make two assumptions. First, I’m guessing that you are at least ‘reasonably good’ at your trade(s). Second, you’re probably making more money than you ever dreamed of! (And of course you have all the ‘associated toys’ too! (Cars, boats, motorcycles, golf clubs, etc.)

Am I right or am I right? 😁 After all, any reasonably competent member of our home services industry should (at the very least) be making a ‘good living’. But WAIT! Even your service techs are (hopefully) being well paid! And speaking of techs…

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What is ‘Perfection’ in Your Residential Services Business?

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KiskStart: Learn to ‘let go’ (and discover ‘Personal Freedom’) by redefining the word “perfect”.

I’ve been accused (unjustly in my opinion) of being ‘a bit OCD’!😲 OK, OK! I’ll admit I liked things to be ‘perfect’ in my home services business and especially for my much-loved customers! Sound like anyone you know?🤔

Here’s the deal. If you are serious about growing your company into a ‘Critical Mass Business’ (one that will run smoothly without you being there 24-7) you MUST tweak your definition of ‘perfection’. Here’s why…

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The seductive trap of a customer’s “We love YOU”!

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customers love meI’m assuming you’re an expert craftsperson in your chosen home services sector. PLUS you are reliable, honest, hardworking and have a sparkling personality!😁 So undoubtedly your clients passionately love… YOU!💖

“My clients love me, Steve?  Then I guess I’m ‘successful’! WOO-HOO!” STOP!🛑 This ‘client love affair’ should scare you to death! Why? It is the ‘two-edged sword’ found in the phrase, “…your clients love… YOU!“

On one hand, CONGRATULATIONS! You truly are Winning on the Home Front!  After all, we all ‘love being loved’!😍 (Me too!) And yet…

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The balancing act of your service business AND your life!

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The late, brilliant writer Stephen R. Covey stated, “It’s incredibly easy to get caught up in the thick of thin things.” So true in all areas of life- we ALL get ‘bogged down’ in trivial matters, negative emotions and all too often, toxic and/or abusive relationships.😢

But this is a business website focused on helping companies that provide residential services. So with great trepidation I’m gonna say…

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