online reviews

Service Clients Love It When You Get Their “Permission”!

by
irked home services customer waiting

KickStart: Get more 5-star reviews by asking for the homeowner’s “Permission to Proceed” throughout the project.

Permission to Proceed

Are you happy in our Home Services industry? You reply, “Absolutely, Steve! What’s not to love? I’m blessed with interesting jobs, the money is great and I work with some great customers and employees!” (Of course, these same clients and employees can be a trial sometimes!)

irked home services customer waiting

But now look through your first-time customer’s eyeglasses to feel in a very real sense… their pain!😥

Read more

Outsmart Your Competition with Differentiation

by
satisfied service customer
satisfied service customer

Never “Price Match” What Your Service Competitor Charges!

KickStart: Maintain your prices high enough that homeowners routinely wince… and then book the job anyway!

True Confession Time: Steve Toburen is not remotely an accountant and/or a financial planner. In fact, Steve HATES and despises “number crunching” of any type!😡

In fact, I tell each client and every online class I teach: “I’ve always been good at MAKING money. But I’m terrible at counting, tracking or even investing this money!”

And yet, even with this major financial disability I’ve enjoyed a very successful career as the owner of multiple Home Service businesses! I’ve built my (very profitable) success on one informal pricing concept I call…

Read more