Under Pressure To Offer Free Estimates? Do This Instead
Replace free estimates with “pre-inspections” to boost trust, highlight value, and win more residential service jobs without focusing only on the job price.
Essentials
Lead Qualification Questions To Detect Your Next Step For Each Customer
Save time and close more jobs with efficient lead qualification. Use key questions to sort prospects and focus on the homeowners who truly fit your business.
The “5-W” Employee Performance Measures For Success
Boost accountability with clear employee performance measures. Learn how the 5-W Checklist simplifies reviews for residential service teams.
Great Team Meetings – 3 Key Do’s And Don’ts
Learn how to run great team meetings that motivate your crew, boost accountability, and keep your home service business running smoothly every week.
Servant Leadership: How Humble Owners Win
Discover servant leadership and how humility, listening, and shared credit can build loyal teams that stay longer and drive your service business forward.
Guide To Sane After-Hours Answering In Your Home Services Company
Keep your home services operation running even when you’re off the clock! Learn how after-hours answering boosts customer satisfaction and prevents missed calls.
Proactive vs Reactive. Why “Complacency” Dooms Service Pros!
Learn why being proactive vs reactive can make or break your service business — and how to stay ahead by preventing problems before they happen.
Use Employee Recognition to Keep Home Service Staff
Keep your best employees from quitting with the power of employee recognition. These 4 tips will guide you to build emotional bonds and keep your team happy.
3 Service Business Phone Etiquette Tips To Increase Conversions
Stop treating your business phone as a distraction. Master business telephone etiquette to convert every service inquiry into loyal clients, and lasting revenue.
Outsmart Your Competition with Differentiation
Learn how to stand out from low-price competitors through smart differentiation that boosts your value, wins loyal clients, and grows your home service business.