KickStart: “… the inexperienced keep right on going and suffer the consequences.” (Proverbs 22: 3) If you choose to “stay small” protect yourself going forward.
I’m so very proud of you! You’ve analyzed your personality, skills, circumstances and what you (and your family) want out of life.
This honest self-appraisal may have convinced you that the inevitable stress, drama and (at times) agonizing sacrifices required to build a larger Critical Mass Business simply aren’t for you. Instead…
Discover the pros and cons of being a solo owner-operator and learn how to build a business model that fits your lifestyle, goals, and personal happiness.
KickStart: Before leaving give your residential customer a quick walk-through while explaining any possible “areas of concern”.
Your company has finished another great job… CONGRATULATIONS!👍 The client loves your crew and it’s time to head to the next job. Right? NO… wrong!
Instead, invest a few proactive minutes to show your customer “The good, the bad and the ugly” of how the job turned out. “The ugly, Steve?” Yep, you’ll clearly explain the “WHY” of a not-quite-perfect job. (You’ve already pre-oriented the homeowner on the “1) WHO, 2) WHAT and 3) WHEN”.) Here’s why…
Stop losing jobs to price objections! Ask the right question to uncover concerns, adjust smartly, and keep prospects moving forward with your home service.
Introduction – Successful Companies Focus on Emotions In the residential services world, profits matter—but emotional intelligence might be your real secret weapon. It’s not just about fixing pipes or wiring homes; it’s about understanding the nervous, skeptical, even fearful emotions your clients feel when strangers walk through their doors. And here’s the kicker: your employees …
Boost bookings with smart email capture! Learn how offering value, like a prep checklist, makes homeowners happy to share their email.
Growing businesses require quality works. The challenge is to hire employees that will stay AND connect with customers. It all starts with feelings.
Clearly defining expectations is the fastest way to boost customer satisfaction, earn 5-star reviews, and create loyal cheerleaders for your service.
How can you effectively “sell” your company to a new tech? By creating a positive first impression on your employee’s first day. Boost their sense of belonging and commitment with these steps.
Reduce stress in your home services business by sharing accountability and rewarding employees who take ownership, boost efficiency, and deliver results.