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employee recognition

Six Steps to Build a ‘Critical Mass Business’

by Steve Toburen
owner dreaming of critical mass business

Find the elusive Personal Freedom by creating a Critical Mass Business that runs smoothly without you. Follow step by step instructions for a real business.

Tags Critical Mass Business, employee recognition, employee training, Employees Leave a comment

Awesome Service Techs: Where to Source Candidates

by Steve Toburen
actively recruit quality service workers

Actively recruit high-performing (and under-appreciated) service employees you encounter already working. Source candidates constantly to find the best talent.

Tags customer eyeglasses, employee hiring, employee recognition, Employees, first impression, motivation, source candidates Leave a comment

“Triple Dip” with Your Service Employee’s Achievements!

by Steve Toburen
public recognition of best service performer

Publicly applaud service achievements to boost employee morale, increase pride, supercharge marketing, and reduce turnover.

Tags employee recognition, Employees, recognition, staff meeting, trust Leave a comment

The “5-W” Employee Performance Measures For Success

by Steve Toburen
service professional takes notes of qualifying sales questions

Boost accountability with clear employee performance measures. Learn how the 5-W Checklist simplifies reviews for residential service teams.

Tags Critical Mass Business, employee performance measures, employee recognition, Employees, shared accountability Leave a comment

Use Employee Recognition to Keep Home Service Staff

by Steve Toburen
recognize and praise your service staff

Keep your best employees from quitting with the power of employee recognition. These 4 tips will guide you to build emotional bonds and keep your team happy.

Tags employee recognition, employee retention, Employees, recognition, staff meeting, staff retention strategies Leave a comment

When You Hire Employees, Feelings Matter

by Steve Toburen
strengthen service customer relationship

Growing businesses require quality works. The challenge is to hire employees that will stay AND connect with customers. It all starts with feelings.

Tags communication, employee hiring, employee recognition, employee retention, Employees, hire employees, recognition, trust Leave a comment

The Why and How of Sincere Employee Appreciation Messages

by Steve Toburen
home service employee feel gratitude

Employee appreciation drives engagement. Bonus your people ’emotionally’ when you warmly express sincere (and specific) gratitude for their hard work.

Tags employee compensation, employee recognition, Employees, online reviews, recognition, shared accountability Leave a comment

3 Steps to New Hire Retention

by Steve Toburen
new hire retention drives managers crazy

Struggling to keep your top talent in today’s competitive market? These 3 simple steps will streamline your new hire retention process, saving you time and energy in the long run.

Tags communication, employee hiring, employee recognition, employee retention, Employees, first impression, job candidate interview, new hire retention Leave a comment

4 Real World Service Staff Retention Strategies

by Steve Toburen
staff retention strategies

Stop losing workers! Boost your business with smart staff retention strategies. Learn how to keep your best residential service team members happy & committed.

Tags employee compensation, employee hiring, employee recognition, employee retention, Employees, negotiation, staff retention strategies Leave a comment

Transform Small Business Company Culture with Just 3 Words

by Steve Toburen
create a positive company culture

Boost your team & bottom line! A strong company culture attracts top talent & reduces turnover in home services. Start building a desirable workplace now!

Tags company culture, employee recognition, employee retention, Employees, recognition, successful company Leave a comment
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