Stop losing workers! Boost your business with smart staff retention strategies. Learn how to keep your best residential service team members happy & committed.
Boost your team & bottom line! A strong company culture attracts top talent & reduces turnover in home services. Start building a desirable workplace now!
KickStart: Commend (and reward) employees when they share ‘bad news’ with you! Read on for the ‘why and how’…
I love surprises.🎆✨🎊🎉 Surprise gifts, surprise parties, and yep, being surprised with a kiss from Sioux!💖 (Even after 47 years I still appreciate her!) HOWEVER, in my Home Services business I had one cast iron employee rule :
NEVER, ever surprise me!
Want to learn how to deal with difficult or angry customers? Discover 3 key phrases to calm upset homeowners and turn complaints into positive outcomes.
Stop a bad review before it even exists. Prevent negative reviews with this Immediate Quality Check call routine to ensure happy clients & catch issues early.
Stop service cancellations! Learn our 5-step client preparation process. More jobs, happier clients.
Turn home service complaints into gold! Analyze issues to improve customer satisfaction & prevent future problems. Learn a proactive “tune-up” strategy now!
Boost your business! Learn how to get Google reviews without being pushy. Gentle reminders & team incentives turn happy clients into online cheerleaders.
Boost client satisfaction by with these customer communication strategies. Reduce stress & building trust by giving customers more control: text, email, calls.
Take advantage of every jobsite to connect with ideal new customer right next door! Your customer’s neighbors can be your customers too.