Why (and HOW) You Should Raise Your Service Prices NOW!

KickStart: ‘Charging more’ let’s you pay more to attract better applicants! (And keep the great team you’ve already built.) I’ve always pushed my students to “charge more”! Why? After almost 50 years in this industry (I started young!) I’m convinced the vast majority of residential service contractors do not remotely understand the TRUE COST of daily …

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In Praise of Creative Procrastination!

KickStart: When you honestly don’t know what to do… WAIT! Motivational speakers constantly exhort you to “git ‘er done” and “get moving”! But since Steve Toburen isn’t a ‘goo-roo’ I’ll remind you that sometimes ‘Procrastination Pays’! Say what, Steve?😲 Yep, when I’m honestly perplexed on what to do going forward I’ll engage in what I …

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Why (and how) to RETAIN Your ‘Very Best People’!

KickStart: Keep your employees from leaving when you tie them to your company emotionally. Home Service Business owners everywhere are understandably freaking out with the current hiring crisis. I really do feel your pain! Finding anyone to work (much less the Very Best People) is brutal out there!😲 Shameless Self-Promotion Alert: My 3-hour ‘Hiring the …

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