KickStart: Prevent cancellations when you reach out to new clients AFTER they book the job with you.
WOO-HOO! You did it! Yet another lead converted into a booked job!👍 (Now you can make payroll!)
text messaging
Your Home Service Customers Don’t Really Want to Talk to You!
Do current world events have you (and your clients) feeling a bit overwhelmed, nervous, panicked or ALL of these? Absolutely! Me too! (And don’t even get me started on gas prices!)
These negative feelings mean you must respect your residential customer’s ‘Personal Emotional Space’! ‘ After all, you wouldn’t burst into your customer’s homes without knocking, would you? So, stop barging into your customer’s mental ‘Inner Sanctum’ without permission! For example…
How to Convert ‘How Much…?’ Texts into Booked Jobs!
KickStart: Quickly involve your texting prospects when you interview them using ‘Valid Business Questions’!
Sigh…!👎 Thanks to smartphones the venerable over-the-phone text question “How much do you charge?” can be texted to you… 24-7!🙄 GRRRR!😡
So, ya suck it up, carefully text back with an estimated price and… NO REPLY!😖 So, how can you convert this potentially great lead that texted you? (Without being ‘ghosted’ once you quote a price!)
IMPORTANT: Please do not assume that a “How much…? text means they are a dirty, rotten ‘Price Shopper’! Instead, many wealthy homeowners simply don’t know what else to ask! So they fall back to asking about your pricing!