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telephone sales

Smart and Effective Customer Communication

by Steve Toburen
residential customer reacting to phone call

Boost client satisfaction by with these customer communication strategies. Reduce stress & building trust by giving customers more control: text, email, calls.

Tags communication, customer communication, customer relationship, Moment of Truth, telephone sales, Valid Business Questions Leave a comment

Increase Service Business Revenue with Optimal Pricing

by Steve Toburen
doubtful home services business owner

Want to increase service business revenue? Learn how to charge more, pay more, and attract top talent. Start pricing for profit and watch your business thrive!

Tags business systems, employee retention, increase service business revenue, raising prices, Services Pricing, telephone sales Leave a comment

6 Steps to Convert Text Leads into Booked Jobs!

by Steve Toburen
dont text and drive

Struggling to convert text leads? Turn those text inquiries into booked jobs! Convert SMS lead generation efforts into paying customers with our proven strategy.

Tags business systems, convert text leads, service script, Services Pricing, telephone sales, text messaging Leave a comment

Easily Raise Prices without Losing Customers

by Steve Toburen
home service customer gives go ahead

Learn to raise prices without losing customers using 1 simple strategy. Boost your business success today!

Tags business systems, raising prices, Services Pricing, telephone sales Leave a comment

Help Your First Time Caller With These 6 FEELINGS!

by Steve Toburen
home service first time caller

Focus on the pain of a first time caller and you’ll dramatically increase your inbound call conversion rate. More sales, more referrals, more profits for you.

Tags business systems, customer relationship, first time caller, Moment of Truth, telephone sales Leave a comment

4 Sales Interview Questions To Close More Leads

by Steve Toburen
phone sales interview questions that lead to success

Convert more “How much?” calls into booked appointments with these phone sales interview questions. Engage callers, reveal their needs, and gain new customers.

Tags building trust, business systems, customer communication, customer interview, Moment of Truth, sales interview questions, service script, telephone sales Leave a comment

Give Nervous Callers Control in 2 Easy Steps

by Steve Toburen
nervous callers crave control

First time service callers are nervous callers! Make their service inquiry an empowering experience for them to improve your residential service sales.

Tags business systems, nervous callers, permission to proceed, phone script, service script, telephone sales Leave a comment

How to Answer A Work Phone Professionally

by Steve Toburen
don't react to price shopping home service callers

Ensure your team knows how to answer ever call! Empower your staff to convert leads into paying clients. Boost your sales every time you answer a work phone.

Tags answer your phone, business systems, Employees, service script, Services Pricing, telephone sales Leave a comment

Find Life-Work Balance in Your Residential Services Business!

by Steve Toburen
businessman struggling to find life work balance

Smart people make life work balance a priority. Where is the sweet spot? Home services contractors use these tips to have a career while still enjoying life.

Tags employee hiring, life work balance, owner/operator, successful company, telephone sales Leave a comment
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