KickStart: Humility is not thinking less of yourself, it’s thinking of yourself less. C. S. Lewis
I’ll admit it. When I started my first Home Services business I was a cocky, proud and yet insecure jerk!😲 (My dear wife is saying right now, “So Steve, you think you’ve changed over the last 50 years?”)🤔 Hmmmmm…
KickStart: When your home service caller says, “Let me think about it…” tactfully respond with a sneaky question to ‘smoke out’ their real concern!
It’s just so darned frustrating! You answered the phone cheerfully, the ‘chemistry’ with your caller was great and they seemed ready to schedule. So, you tried to close the sale and…
Your prospect replied, “Well, let me think about it and I’ll call you back…”
AARGH! Your caller is lying!😡 She’s NOT going to “call you back”!😥 In fact, she’s already checking your competitor’s website while ‘bailing out’ on you! What’s going on?
Stop a bad review before it even exists. Prevent negative reviews with this Immediate Quality Check call routine to ensure happy clients & catch issues early.