Pricing

Win Back Straying Clients with ‘Feel-Felt-Found’!

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KickStart: For the (very few) previous clients who balk at rebooking due to your higher prices use Steve’s ‘Feel-Felt-Found’ Objection Buster Reply!💲💲💲

proud parent and graduateI feel like a proud parent! After all my exhortations you actually raised your prices!👍👍 CONGRATULATIONS! (You deserve it!)

Now (hopefully) you are following my 3 step sequence to rebook past customers after a price increase. Since most customers don’t even remember what they paid last time most will just automatically schedule with you again. However…

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How to ‘Win Over’ a Price-Resistant Past Customer!

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KickStart: IF you get called out on higher pricing don’t justify. Simply reply, ‘we were forced’ to raise our prices. (And always raise prices by an ‘odd %’!)

happy home service business ownerCONGRATULATIONS! You’ve sucked it up and raised your prices! (Hopefully after using my ‘Two-Tier Trial Pricing’ to test the waters.)

Want more help? In my 3 hour, online SFS: Winning over your caller! LIVE seminar I share a complete Phone Format(script) that re-books every previous client after a price increase- GUARANTEED!👍👍  HERE are my upcoming class dates…

Remember: Don’t call out your (higher) pricing when quoting and re-booking previous customers. Why not? Because 95% of your clients don’t remember what you charged them last time! WOO-HOO!

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How to Book Previous Clients AFTER Raising Your Prices

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KickStart: Don’t call attention to your new (higher) prices for clients wanting to rebook. (Most can’t remember what they paid last time!)

home service business owner scared to raise prices It’s no fun living in fear! And yet far too many Home Service Professionals are SCARED TO DEATH to raise their prices!😢

NOTE: It is essential to raise your prices in this age of competing for the Very Best People (VBP) since the VBP want (and deserve) to be paid more. So…

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How to Answer Your Phone Fear-Free!

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KickStart: Instead of calling it a ‘script’ give your staff a proactive ‘Phone Format’. (You’ll hit less employee resistance!)

don't react to price shopping home service callersYour business phone rings, you (timidly) answer and yet once again you hear the question you dread…

“Yeah, ummm… I was just calling around to see how much you charge…?” And panic strikes!

Seriously? I mean, how many times have you heard this query over the years? And yet you and/or your staff STILL don’t have a ‘phone script’? If so, I SAY GREAT!👍👍 Here’s why…

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