Outline
Introduction – Look Beyond Your Profession’s Skills
Ever wondered why some residential contractors seem to thrive, while others struggle? It’s not just about the quality of work or the technical skills. A surprising ingredient to success lies in a simple yet powerful emotion: gratitude. Let’s explore how a little thankfulness can go a long way in transforming your home services business and your life.
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Win With Positivity
I seldom quote the Bible in business. But just maybe the recipe to FEEL successful in business (and life) is based on four little words found at the end of Colossians 3:15 – “And show yourselves thankful.”💖
I now, it can sound a bit cheesy. But when we foster a positive mindset by really appreciating all the good things around us, thankfulness really will be a powerful tool for residential contractor success.
Thankfulness strengthens relationships at work and at home. And then feeling grateful boosts motivation by savoring your wins!👍👍 (Both small and large.)
Thankfulness also improves your well-being by reducing stress. This overall positive outlook creates a foundation for success, allowing you to 1) bounce back from challenges, 2) build strong networks, and 3) maintain the drive to keep achieving your goals.
That’s right- if YOU personally FEEL “thankful” and SHOW this gratefulness in your daily life- I call that “success”!👌 So should you be grateful for the potential you have working in the residential services industry?
Planning Effective Business Development
ABSOLUTELY!😎 There are so many potential advantages that contribute to your success as a residential service provider! After all…
I don’t know of another business sector that A) has lower capital investment requirements, B) faster growth possibilities (especially if you “Service Engineer” your work delivery) and C) higher profit margins than “Working on the Home Front” IF*… (WHY is there always an “IF”?)🙄
But ONLY IF you “do it right” in your business! “Do it wrong” and you’ll condemn yourself (and your family) to a marginal, hard-scrabble existence trapped in a hopeless and joyless life! The antithesis of residential success! UGGGHHHH! I’m getting depressed just writing about it!
So let’s “do it right”! Now I could (and I have!) written a 100,000 word blog post on the need to 1) Start with the end in mind, 2) avoid the “Road In-Between“, 3) choose your “Sweet Spot” in life, 4) develop a “Business Infrastructure” and 5) possibly build a “Critical Mass Business”. WOW! I’m exhausted just listing out all these steps! Instead…
You need something “quick and easy”! Or as an insurance adjuster that contributed to my residential contractor success used to tell me, “Steve, just give me something to hang my hat on!” So hang your hat on this- starting TODAY! Ready?
Totally obsess over creating a “Cheerleader” out of every home owner you work for! How? NOT by doing “better work”! After all, chances are your poor, pitiful and defeated-by-life competitors do good (or at least adequate) work. In fact, forget about WHAT you do for just a minute. (This will be tough for the macho, tool-obsessed technician types among us!)
Take action…
NOW list out specific steps you can take to delight (and yes- even surprise) a residential customer! Uh-oh- lemme guess- your phone just rang or another email buzzed in or you received a text or Facebook is calling, etc, etc, etc! Fight your best! If this is the new “scattered you” (me too!) may I humbly suggest…
You don’t need to re-invent the wheel for residential contractor success. I’ve already come up with the “wheel” (I call it a “Service Circle”) for you. And yep…
Coincidentally my 12 session, 7 hour “Winning on the Home Front” training course can be downloaded HERE. Then you can “listen and learn” during your “dead time” as you drive or travel.
Even better you can put my “Winning” course on as many technician’s smart phones as you wish (for no extra charge) so they can refocus themselves on Making the Cheerleader which leads to TRUE residential contractor success! (And making HUGE profits for you!)
Summary – How You Do The Work Trumps Efficiency
As we’ve explored, the key success factors in the home services industry go beyond technical skills and hard work. By cultivating a mindset of gratitude and focusing on delivering exceptional customer experiences, you can elevate your business and achieve lasting success. Remember, it’s not just about doing the work, but how you do it.