So WHO Is This Yo-Yo!

steve toburen photo

Yep! it is ME! Steve Toburen! 

And what makes me qualified to tell YOU how to run YOUR residential services business! Ummmm… absolutely NOTHING!😲 (I know little about the technical side of the service(s) you provide and in fact it would bore me to hear about it- check out my previous blog post if you doubt me!)

And yet… I can and will transform your home services company with my Service Engineering concepts! Whoa! THIS is a big brag! Can I back it up? Yes.😁

You see, for over 20 years I ran my own very successful residential services operation. Then I sold it and semi-retired. And now for the last 20 years plus I’ve helped transform thousands of other companies working (and yes- fighting!) out there on what I call “The Home Front”! (Because it really and truly is a war out there!)

NOTE: If you want to read the whole boring story about Steve Toburen CLICK HERE!

True confessions time: Most of my last 20 years or so I’ve focused on the residential cleaning and restoration industry. But once again- it doesn’t matter WHAT you do as much as WHERE you do it and WHO you provide your service to! In other words, you must face up to the fact that 80% of how your client decides if you (or most likely your tech) is doing a good job or a bad job is based on how the FEEL about the person doing the work!💖 So my research applies to anyone working on the “Home Front”!

But hey- let’s talk about YOU! And the daily struggles YOU face in business! As my business mentor told me over 40 years ago, “Steve, you are in the home services industry which means you’ll face a huge challenge- PEOPLE! Here’s the deal, Steve. You will ‘sell’ your employees (people) to your customers who will be… (wait for it) people!”👍

RESOURCE: Speaking of your ‘people’ you’ll get 100’s of new hiring ideas and systems in my 3-hour, online Hiring the Very Best! LIVE seminar.💲💲💲 To learn more and/or easily register online click HERE.

overwhelmed manSoooo… my mission is to share how to “win with people”. Remember… People will ALWAYS be both your biggest challenge AND your greatest joy… and sometimes both on the same day!👌 (Both your employees and your customers ARE “people”, aren’t they?)

REMINDER: If you don’t ‘book jobs’ you won’t be able to hire employees and/or GROW YOUR BUSINESS! That’s why you need my 3 hour, online Winning over your caller! LIVE seminar.😀 Click HERE for 100’s of ‘Lead Conversion’ ideas and systems easily book prospects who use text, email, Facebook, website chat or even… the phone! HERE are my upcoming class dates…

Meanwhile, let’s ‘git ‘er done’ together! Steve

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