So WHO Is This Yo-Yo!

steve toburen photo

Yep! it is ME! Steve Toburen! 

And what makes me qualified to tell YOU how to run YOUR residential services business! Ummmm… absolutely NOTHING!😲 (I know little about the technical side of the service(s) you provide and in fact it would bore me to hear about it- check out my previous blog post if you doubt me!)

And yet… I can and will transform your home services company with my Service Engineering concepts! Whoa! THIS is a big brag! Can I back it up? Yes.😁

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Don’t Bore Me With WHAT You Do!

Yes, I know you started your HVAC, lawn care, carpet cleaning, plumbing, ya-da, ya-da you insert the residential business because you knew how to do the work. And yet guess what? As a Home Services Professional it doesn’t really matter what you DO. (I realize this may be shocking, even offensive heresy!) But bear with me…

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It’s All About “Customer Cheerleaders”!

Want low cost company salespeople that people will actually listen to? How about a constant, stable income stream? Customer Cheerleaders are the answer! So what is a “Customer Cheerleader”? Simply stated a Cheerleader is an “unpaid salesperson” for your company. These clients LOVE your service, employees, company and yes- YOU so much that they passionately …

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