‘Winning on the Home Front!’ – MP3 Course
$298.00
‘Winning on the Homefront’ focuses on the ‘Emotional Dynamics’ created as your services are performed in the residential environment.
Description
Does your company perform services in client’s homes? Then you (and ALL your employees) need this digital course…
‘Winning on the Homefront’ focuses on the ‘Emotional Dynamics’ created as your services are performed in the residential environment. Managers, sales staff, phone dispatchers along with other office workers and front-line technicians (especially!) will love this training!
With this 12 session, 7 hour audio course you’ll benefit from:
- Delighted homeowners who become ‘Referral Machines’! (Including online!)
- Far fewer customer complaints.
- Happy, motivated long-term employees.
- The power to charge dramatically more than your competition!
- A much more profitable (and valuable) business!
But don’t just take our word for it!
Excellent information. No other program compares Winning on the Home Front. These ideas made an immediate impact in our business.
Richard Chavez, Chavez Services, Topeka, KS
Steve is a 10+ presenter! The importance of these Winning on the Home Front concepts can’t be measured.
Chad Hefke, Royal Treatment, Aurora, IL
I can’t say thank you enough. As we launch our residential services business we now have a solid base to build with!
Tom King, Sani-Bright, Zionsville, IN
Here is a sample of the curriculum in this audio course.
Listen to a description of ‘Service Engineering’ (53 seconds)
Audio PlayerWho is responsible for training ‘front-line’ technicians? (56 seconds)
Audio Player
Tim Doucette, Worry Free, Laconia, NH –
Winning on the Home Front gave me much more information that I expected. Steve really does teach you how to run a successful residential services company. This course is awesome and I would recommend it to EVERYONE.
Phillip Rosebrook JR, Business Mentors/ ELC Training, Eugene, Oregon –
The information presented in Winning on the Home Front is transformative. Steve’s principles are simple to understand and easy to implement. When you add Service Engineering concepts in your business it is easy to define and then dramatically exceed your customer’s expectations. The ideas in Winning on the Home Front will give you a huge competitive advantage for your residential services business. When service becomes a system then it ceases to be a problem!
Chet Pharies, Carpet Tech, Lubbock, TX –
Winning on the Home Front is a 10+ on whatever scale you’re on! However, I would not recommend this program to any of my competition! (Or even anyone that could possibly become a competitor!) This knowledge makes it too easy to build a successful business!
David Alonso, KLNSTEC Innovations, El Cajon, CA –
The training course Winning on the Home Front made me realize what direction I needed to take my business. If you ever want to take your company to new avenues of income this is the place to start.
John Downey, Editor and Publisher, The Journal of Cleaning, Restoration and Inspection –
I’ve been a fan of Steve Toburen’s business-building philosophy since the first time I talked to many years ago. When I heard that Steve had produced Winning on the Home Front I knew it would be something special. And I wasn’t disappointed.
Doug Dimick, New Life Carpet and Furniture Cleaning, Spearfish, SD –
After listening to Steve’s concepts I plan on completely tearing down my old systems (not that I had any) and will build new ‘Service Engineered’ systems for my company. I am completely blown away by Winning on the Home Front!
Clifford Grost, Multi-Maintenance, Wildwood, IL –
As a service business owner Winning on the Home Front transformed the way I run my company. I use this course to train my techs on the psychology of working in client’s homes. Heck, we may be in places where their best friends aren’t invited! The Service Systems in Winning will create tons of Positive Moments of Truth. (And cut your complaints by a huge percentage.) Steve’s ‘Service Engineering’ procedures have created 1,000’s of Customer Cheerleaders for our company. Winning on the Home Front is the single most important tool you will ever purchase.
Ed Doss, Dallas Carpet Repair, Allen, TX –
Steve Toburen is over the top! Listening to Winning on the Home Front felt like ‘drinking from a fire hose’ of helpful information! Steve’s program is ‘overwhelming’ in the best possible way.
Len Lorenz, Oxy Scrub Carpet Cleaning, West Seneca, NY –
This is a fantastic course. I think Winning on the Home Front is critical to the success of any residential services business. It was exactly what I was looking for. However, selfishly I would not recommend Steve’s stuff to my competition!
Chet (verified owner) –
We have been using Steve’s strategies and training material for over 20 years, we have been in business for more than 29 years. We are in an extremely competitive market and this information and material have given us the edge we needed to succeed in this market. It is invaluable for training new employees and trying to get them to understand the difference in working in customers homes and how valuable making Cheerleaders is to the consistent growth of a service business. Although many of our employees have moved on over the years most come back and tell us what a great learning experience it was working with our company and what an impact it made in their lives. Having this material in this new format will make it even easier for this new generation of employees to learn this valuable information.
Thank you,
Chet and Sally Sadowski
Chet’s Cleaning Inc.